ONCF has been awarded ISO 37001 certification, recognizing the robustness and effectiveness of its Anti-Corruption Management System. This certification covers all of the Office’s activities, processes, and websites, demonstrating its unwavering commitment to ethics, compliance, and responsible governance.

This achievement reflects the ongoing dedication of ONCF and its employees to preventing and combating all forms of corruption. It also embodies a strategic imperative: fostering a sustainable corporate culture rooted in integrity, transparency, and accountability.

For our clients, partners, and employees, this certification represents more than recognition — it provides tangible insurance that ONCF operates in accordance with the highest international standards of integrity and ethical conduct.

Pillars of the System

ONCF’s Anti-Corruption Management System is built on a rigorous, structured, and proactive framework. It is organized around key pillars designed to embed integrity at every level of the organization:

  • Dedicated compliance and ethics teams, responsible for overseeing and monitoring the system
  • Formalized anti-corruption policy that is clear, accessible and binding for all employees and stakeholders
  • Comprehensive corruption risk assessment systematically identifying, evaluating, and mitigating exposure in sensitive areas
  • Strict rules on gifts and invitations, preventing undue influence
  • Transparent conflict-of-interestmanagement procedures, ensuring objectivity and impartiality in decision-making
  • Enhanced due diligence protocols applied to high-risk processes including procurement, sales, recruitment, and internal mobility, verifying the integrity of business partners and personnel staff
  • ContinuousTraining, awareness, and communication programs, reinforcing a culture of integrity across the Office
  • Secure and confidential reporting mechanism, enabling anyone to safely report suspected or actual corruption
  • Robust detection and monitoring controls including audits, internal controls, and data analytics
  • Effective remediationand disciplinary measures, supported by thorough investigations and corrective actions when incidents occur

 

Secure Whistleblowing System

As part of its vigilance framework, ONCF has established a secure whistleblowing channel, accessible via a dedicated email address:

 smac@oncf.ma

This channel enables any individual - whether employee, business partner, or third party - to confidentially report any solicitation, attempted bribery, or act of corruption.

The system ensures comprehensive whistleblower protection aligned with international best practices, including guaranteed anonymity, secure communication channels, non-retaliation safeguards, and prompt case management. It is integral to ONCF's proactive strategy for risk prevention, misconduct detection, and enhanced organizational transparency.