Do you have any remarks regarding out service, proposals for improvement or any particular concern in the station or train?
If you want to talk about it, get in touch with our station or train staff members. Perhaps he/she could offer a solution on the spot.
You can also send your remarks and complaints to the customer services the Passenger Activity Directorate.
Use our form (also available and the ticket windows of each station). This service will look into your request and act accordingly.