Practical Info > Ketary Call Center

Ketary Call Center

Operational seven days a week, our call center is accessible from any point in Morocco by a single number easy to memorize.
0890 20 30 40 (*).

Ultra modern platform hosted by an external service provider, the ONCF call center operates with the professionalism of its 25 operators dedicated to handling nearly 5000 calls per day.

The ONCF call center goes far beyond timetable information by offering services closely connected to travel by train: traffic status, seat reservation, subscription renewal, processing of suggestions and claims.

     
Ketary Center for:
Information
  • Timetables
  • Status of traffic
  • Fares
  • Product and promotions
  • Reservations
  • Single seat
  • Group travel
  • Subscriptions
  • New customer
  • Renewal
  • Claims
  • Frequently asked questions
  • Litigation

  • (*) : 2,88 Dh TTC / MN